The problem

This trade association recognised that it had grown to a size needed to engage the services of a full-time CEO but could not afford the cost of a total back office staff with an extensive variety of skills to support him. Added to this was also the problem of where the CEO might live and would that be the best place to set up an administrative office. What would happen in a few years time and the next CEO lived in a different part of the country, who would manage the office then?

The research

A small group from the Executive Committee were charged with the responsibility of finding the right solution. Extensive search identified a number of possible solutions but a number of them had several disadvantages. The most advantageous for the Association was for them to seek out an Association Management Company that could provide the full secretariat supply services to support the association as its Head Office and more directly the CEO regardless of where he was situated in the Country.

The solution

Following a tendering process a three year contract was awarded. We were able to show that it was not important for the CEO and the support staff to be located in the same place. We took responsibility for delivering the work or providing the relevant service whilst the CEO carried out his main task of developing the Association through its members.

From time to time the CEO attends the office but most times communication is by telephone, emails and direct external access to the database via the web site.

To see how we could assist your organisation call 0800 091 3750